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FAQ
Installs are not included in the price of the wigs and discounts are included ONLY when it is STATED in the TITLE and CANNOT be included/combined with ANY sale such as a bundle deal or wig deal unless it is STATED.
ALL DEPOSITS ARE NONREFUNDABLE AND ALL RESCHEDULED APPOINTMENTS MUST BE RESCHEDULED WITH IN 2 WEEKS OF YOUR ORIGINAL APPOINTMENT. IF IT IS NOT, A NEW DEPOSIT WILL BE NEEDED TO SCHEDULE YOUR APPOINTMENT. NO CALL NO TEXT NO MESSAGE NO EMAIL NO SHOW, A NEW DEPOSIT WILL BE REQUIRED TO BOOK AGAIN AND MAY ALSO RESULT IN NOT BEING ABLE TO BOOK AGAIN.
YOU HAVE UP TO 24 HOURS BEFORE YOUR APPOINTMENT TO CANCEL YOUR APPOINTMENT, ANYTIME AFTER THAT WILL RESULT IN $10 CANCELLATION FEE. THERE IS A $10 CANCELLATION FEE ALSO FOR A NO-SHOW.
I like to put a face with all my new/first time clients before booking, please send me your Facebook and/or Instagram name or send me a message on one of my social media platforms , so I can know who I will be meeting. I will then confirm everything with you and you can continue with the booking process...Let me know if you have any additional questions...See You Soon.
ALL SALES ARE FINAL. All on hand items are available for same day pick up or next day shipping. Please understand any items ordered that is not on hand will require 5-7 business days to process. Free shipping on all orders $350 and up (before taxes), $12 standard shipping on all orders $50 and up and $6 for orders less than $50. Express shipping is available, but must be requested for an additional fee and it is not available for all items. "On Hand" items processing can take 1-2 business days and 2-5 business days for shipping.
LOCAL delivery is available (Greensboro) on all orders $25 and up (before tax) with a $15 delivery fee. You must request to have your order delivered before ordering, confirm the delivery address with me and your order must be paid in full before delivery. FREE LOCAL delivery for orders over $350...See You Soon!
Yes, I will travel to you! I travel locally for an additional $30 (Greensboro). All other locations will have to be requested. Please send me a message with your service of interest, the address to where you would like me to provide the service and the day & time that you're interested in and I will reach back out to you.
I will need to approve the location and check my availability before you are able to book this appointment. Once everything is approved the DEPOSIT and the TRAVEL FEE will be due the day you book. TRAVEL BOOKINGS MUST BE SCHEDULED AT LEAST 48 HOURS BEFORE INTERESTED DAY AND TIME...See You Soon!
Yes, I do work on Sundays, but ONLY by REQUEST. To request a service on a Sunday, send me a message using the "Let's Chat" option in the bottom right corner. Please include "SUNDAY," the service/services you're interested in, the date (month/day) and any additional questions you may have. SUNDAY APPOINTMENTS MUST BE BOOK AT LEAST 3 DAYS IN ADVANCE (9am, 10am are the ONLY Sunday time options). PLEASE KNOW THAT EVERY SUNDAY MAY NOT BE AVAILABLE EVEN IF IT IS REQUESTED...See You Soon!
Yes, I accept emergency same day appointments and after hour appointments. **Fee**Emergency Same Day Appointments & After Hour Appointments are an additional $40. Please submit a request using the "Let's Chat" box in the bottom right corner by typing "Emergency Same Day/After hour Appointment, the day, time and service you're interested in".
I will message you back as soon as possible with approval.
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